Membership
Community Dashboard
Every membership metric that predicts retention and revenue.
Current Members
1,248
New Members
96
▲ This month
Members Lost
31
▼ 2.4% churn
Member Retention
94.2%
▲ +1.8 pts
Engagement Rate
68%
▲ +3 pts
Weekly Active
742
Monthly Active
1,041
Comments
3,912
▲ 30 days
Posts
684
Lives Hosted
12
Office Hours Attendance
58%
Challenge Participation
412
Community Health Score
91
Renewals
218
▲ 89% renewal rate
Member Satisfaction
4.8/5
NPS Score
72
Support Tickets
37
▲ Avg 4h reply
Referral Rate
18%
Average LTV
$1,940
Revenue Per Member
$96/mo
Most Active Members
- Tasha M.182 interactions
- Brianna K.164 interactions
- Erica L.151 interactions
- Dominique R.144 interactions
Inactive Members
30+ days without activity — win-back queue.
- Inactive 30–60 days112
- Inactive 60–90 days48
- Inactive 90+ days24
- Win-back sequence sent96
Member Testimonials
| Member | Program | Highlight | Rating |
|---|---|---|---|
| Tasha M. | The Childcare Clique | Filled all 18 enrollment slots in 5 weeks | 5.0 |
| Brianna K. | Clique Elite | Doubled tuition revenue year over year | 5.0 |
| Erica L. | The Childcare Clique | Hired her first full director | 4.8 |